Jackie Jackpot Casino Review

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Jackie Jackpot Casino is the first of the online casinos launched and operated by the global online gaming company Aspire Global. It was made available to UK players in November 2018.

A lesser-known brand amongst UK online casino players, our Jackie Jackpot Casino review is worth a look for players that are seeking a new casino site to join.

The site has intuitive navigation, using a familiar layout for searching and discovering games, promotions, help and player account information.

It uses a responsive design and adjusts to adapt to whatever screen size you are using. So whether you play on a desktop computer with a monitor, laptop, tablet or mobile phone you will see an optimised version of the Jackie Jackpot online casino.

What is the welcome bonus at Jackie Jackpot Casino?

The welcome bonus offer is relatively small, with Jackie Jackpot offering to double your first deposit up to £25 and give you 25 free spins on Starburst slot. 

This offer is a smaller deposit bonus amount compared to other online casinos that UK players could join. Typical deposit match offers are £100 or more.

It is also one of the least player-friendly with the way the bonus works. There are restrictions to playing with and withdrawing your cash, plus other terms and conditions that may make this one to avoid for new or inexperienced players. 

How it works

The casino bonus is available to new depositing players only. You must deposit £20 or more to qualify and the maximum matched amount is £25.

Any first deposit amounts over £25 are not matched.

When you start playing your bets are taken equally from both your cash and your casino bonus balance and wins paid back to those wallets equally. 

For example, if you deposit £25, you have a £50 balance made up of £25 cash and £25 bonus.

If you bet £1 it will be made up of 50p cash and 50p bonus.

If you then win £2 it will be paid to you as £1 cash and £1 bonus.

The bonus has a wagering requirement of 35x (£875 must be wagered to complete a £25 bonus) and only bets with bonus funds contribute to this.

When you are wagering towards this requirement only half of your bet amount is being used from the bonus balance and contributing to the requirement. This effectively means you need to make double the amount of bets to complete the wagering requirement.

If you win prior to completing the wagering and want to withdraw, be aware that there are restrictions as you can not easily access your wins and winnings from cash. 

You have to cancel your bonus, however, doing this clears all bonus funds from your balance and the winnings you had when you have been playing with the bonus active.

This effectively resets you back to your original deposit amount.

Other welcome bonus terms and conditions

• Wagering requirements must be completed within 21 days.
• You are not eligible to claim this bonus if you have previously had a welcome offer at any other Aspire Global casino site.
• Bets on different games contribute differently to the wagering requirements (many slot games contribute only 50% and some games don’t contribute at all).
• The maximum allowed bet when the bonus is active is £4.
• You only have 24 hours to play the free spins. After this, they expire and are removed from your account.
• Wins from free spins are capped at a maximum of £100.
• Additional terms exist if depositing with Skrill or Neteller.

For an extra top-up on the welcome bonus, you can use bonus code “BURST50” when you make your first deposit. This will increase your first deposit bonus to £30 and give you 50 free spins rather than the standard 25.

For a detailed guide on how casino bonuses work and their terms and conditions see our article where we review: What Are Online Casino Bonuses?

Ready to hit the jackpot at Jackie Jackpot Casino? Join Now.

What casino games does Jackie Jackpot offer?

Online Slot Games

Jackie Jackpot has a good range of games with over 900 available to UK players, including; slots, table games, video poker and mobile casino games.

Built and operated on the Aspire Global platform, Jackie Jackpot uses the many casino game suppliers that are available including some of the best known such as NetEnt, Play’n GO, Red Tiger and Eyecon.

Top-rated games such as Starburst, Book Dead, Dragons Fire, Wolf Gold and Fluffy Favourites are available, as are newer games such as Gonzos Quest Megaways and Gordon Ramsay Hells Kitchen slot.

Some of these games are not visible when logged out, so make sure to create your account before browsing which game to play in order to see the full library.

Live Casino

The live games offered at the Jackie Jackpot live casino are good. 

Live Roulette, Blackjack, Poker, Dice, Sic Bo, Baccarat and Game Shows are all available, with multiple tables for each so you can be sure there is availability to play at bet limits to your preference.

Jackpots

A review of Jackie Jackpots would not be complete without consideration of their jackpot games! 

Surprisingly, however, there are only a small number of jackpot games available – 15 to be exact.

The standout in this category is the ‘Redeem the Dream’ slot which has £1m top prize.

Learn more about these online casino games and others in our guides:

How To Win At Online Slots

How To Play Roulette Online

Online Casino Blackjack Strategy

How long do withdrawals take at Jackie Jackpot?

Withdrawals are another area where Jackie Jackpot is not particularly player-friendly (like the welcome bonus).

There are charges for withdrawing your funds. The fee is typically 2% of the withdrawal amount, although this depends on how much you are withdrawing. 

An example would be if a player makes a £10 withdrawal, £9.80 reaches their bank or payment method after their 2% fee is taken. 

The positives when withdrawing is that the minimum amount of withdrawal is just £10.

The maximum amount that can be requested per month is £50,000.

Withdrawals usually take up to 48 hours. This is however only for business days, withdrawals made on weekends and bank holidays, therefore, take longer.

After that, you may also be asked to provide documentation to verify your identity and proof of address.

What payment methods can be used at Jackie Jackpot?

Payment methods for depositing and withdrawing are listed below. Credit cards are not accepted as is the case at all UK Gambling Commission licensed casinos.

• Debit card
• PayPal
• Trustly (Bank Transfer)
• MuchBetter
• Paysafecard

The minimum deposit amount with all payment methods is the same, £10.

There is a 2.5% charge on all deposits. This is unusual at UK online casinos and so should be taken into account when choosing whether to play at Jackie Jackpot.

Does Jackie Jackpot have good customer service?

Customer support is available seven days a week from 08:00 CET to 00:00 CET.

This is better than other UK online casinos.

Our reviews and testing of the Jackie Jackpot customer service team found them to be available on live chat, friendly and responsive. 

As a newer and relatively small casino, they may be trying to stand out to UK players by offering a better service. They state that they believe in “C.A.R.E” – Customers Are Really Everything. 

What is the joining process at Jackie Jackpot?

There is a simple two-step process to create an account and join Jackie Jackpot online casino.

It takes only a couple of minutes to type in your personal information and the account is created instantly.

There are prompts to guide you through the process and messages if you make a mistake.

Jackie Jackpot regulation, security and safer gambling

Jackie Jackpot is owned and operated by companies within the Aspire Global group. 

For players in the United Kingdom, the site and its gambling services are licensed and regulated by the United Kingdom Gambling Commission (UKGC).

The UKGC is an organisation that is operated by the UK government and the Department for Digital, Culture, Media and Sport (DCMS).

The UKGC is recognised as one of the most active, strict and effective regulators in the online gaming industry, giving you the confidence to play at any site that holds a licence.

Jackie Jackpot and Aspire Global are also registered with the Malta Gaming Authority (MGA). This organisation also has a strong reputation as a regulator and is committed to increasing standards for customers.

There is a Responsible Gaming policy that can be accessed via the website navigation in the footer of the website. In here are links to responsible gambling information and services.

Whilst not as comprehensive in partnerships with UK-based gambling organisations and charities as some other UK casinos, you will find links to GambleAware, Gamcare and Gamstop. 

Deposit limits and reality checks can either be set within your My Account Settings at JackieJackpot or by contacting customer support. 

For self-exclusion, you need to contact customer support.