Slots Heaven Casino Review

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Part of the rapidly expanding Mansion Group, Slots Heaven Casino boasts over 200 online casino games from leading supplier Playtech.

Contrary to its name, our Slots Heaven Casino review found that the site also provides a wide range of classic casino games and not just slots.

Slots Heaven also offers an eye-catching mobile app.

The group, trading as ONISAC in Gibraltar but typically known as Mansion, are responsible for many quality real money casino sites. Slots Heaven is yet another addition to the series.

For players located in the UK, Slots Heaven is operated by Mansion Europe Holdings Ltd under a UKGC Licence. They offer games on a safe and secure website and always take players safety into account.

Slots Heaven has an unusual design. The neon colours may strain the unfamiliar eye, but if you can tolerate that the fast loading website makes Slots Heaven a great place to gamble online.

Slots Heaven welcome bonus

The site is currently running a new customer promotion. All first deposits up to a value of £100 are doubled, plus you get an additional 200 free spins.

Heaven’s promotions can be somewhat difficult to understand and are subject to a range of restrictions. As a result, it is important to fully read all terms and conditions before taking advantage of them. Here in our Slots Heaven casino review, we summarise the key terms:

• 40 free spins are credited immediately when you make your first deposit.
• Then a further 20 per day for the next eight days.
• Free spins can be played on selected Age of the Gods slot games only.
• The wagering requirement on wins from the free spins is 20x before withdrawing.
• The wagering requirement for the first deposit match is 40x.
• The minimum deposit required is £20 and the maximum bonus is £100.
• When playing with the bonus funds there are betting limits of a £5 maximum on slots.

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Slots Heaven casino games

Slots Heaven has worked hard over the past few years to broaden its slot game library. They had previously been criticised for their narrow selection.

Thanks to its partnership with casino game supplier Playtech, the site can offer a wide range of classic casino games. Though its options are somewhat limited in terms of games that you wouldn’t find elsewhere. Slots Heaven provides many titles such as their range of blackjack and roulette table games and a long list of slots. But you will find little that you’ve not seen before as a regular online gambling site user.

Live Casino games can be played with a live dealer but instant win scratch cards are not available at Slots Heaven.

The joining process at Slots Heaven Casino

In line with UK gambling laws, all players must be aged 18 or over to register with Slots Heaven. Accounts will automatically be subject to a verification process on creation to realise such a rule.

Many account actions such as withdrawals and taking advantage of promotions will also be subject to providing a valid form of identification. Acceptable identification is either a passport or drivers license photo that clearly displays the players’ date of birth.

After account creation Slots Heaven can either be played on the web browser or through their app. The app is available for download on both the Android and Apple iOS stores.

Slots Heaven customer service

Although Slots Heaven lacks live chat customer support there are available contact channels of email support and telephone lines. So there should be no reason why players would be short of an answer.

The customer support team is available 24 hours a day and 7 days a week.

A backup option would be to instead call the Mansion Bet support line. Both the UK and international telephone numbers are available on their website. Their facilities are available should you have any delay in response from Slots Heaven directly.

Payment methods at Slots Heaven Casino

As part of the Mansion network, Slots Heaven has access to a wide range of payment methods. Familiar names such as PayPal, Paysafecard and Skrill are all accepted. It is also possible to pay directly via debit card. Deposit minimums and maximums vary per service and these are all in line with the amounts on other Mansion-owned sites.

Slots Heaven Casino withdrawals

Withdrawals will typically be processed within 24 hours, though this may take up to five working days. Further delays can occur when taking into account weekends and bank holidays. All are subject to laundering and fraud checks in line with UK Gambling Commission regulations.

Withdrawals can only be made on payment methods used to previously deposit into your Slots Heaven account. The money will normally be in the player account four business days after the request is processed. This may however depend on the method used.

Regulation, security and safer gambling

For players located in Great Britain, Slots Heaven is operated by Mansion Europe Holdings Ltd. They hold a United Kingdom Gambling Commission Remote Operating Licence.

Slots Heaven is also licensed and regulated to offer online casino gaming services under the jurisdiction of Gibraltar. As such, Slots Heaven can be treated as a safe place in which to gamble online.

All Mansion sites claim to use a Random Number Generator (RNG) system that provides a fair playing environment. The RNG ensures that a games payout percentage is consistent over time and in line with regulations.

The site has been credited for its ability to deal with problem gambling and keep a watchful eye on its users. A wealth of information is provided through a direct link on their website to Be Gamble Aware. From here players can receive comprehensive support when issues arise. Slots Heaven customers are also able to limit their account functions to prevent playing beyond their level of disposable income.